Terms & Conditions
These Terms and Conditions (“Terms”) govern your access to and use of our website and services (the “Site”). By accessing or using this Site, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you should discontinue using the Site.
These Terms apply to all visitors, users, customers, and others who access or use the services provided through the Site.
Use of the Website
By using this Site, you represent that you are at least the age of majority in your jurisdiction or that you are using the Site with the consent of a parent or legal guardian.
You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not misuse the Site by knowingly introducing viruses, malware, or other harmful technology, or by attempting to gain unauthorized access to the Site or its servers.
We reserve the right to restrict, suspend, or terminate access to the Site if we reasonably believe that a user has violated these Terms or engaged in activities that may harm the website or other users.
Products and Services
We make reasonable efforts to ensure that the descriptions, images, and information about products on the Site are accurate. However, we do not guarantee that product descriptions, pricing information, or other content on the Site will always be completely accurate, complete, or free of errors.
All products are subject to availability. We reserve the right to modify or discontinue products at any time without prior notice.
Orders and Acceptance
All orders placed through the Site are subject to acceptance and verification.
After you place an order, you may receive an email confirmation acknowledging that your order has been received. This confirmation does not constitute acceptance of the order. We reserve the right to refuse or cancel any order at our discretion for reasons including but not limited to:
Product availability limitations
Errors in product pricing or descriptions
Payment verification issues
Suspected fraudulent or unauthorized transactions
If your order is cancelled after payment has been processed, we will issue a refund using the original payment method whenever possible.
Payment Terms
Payment must be completed at the time the order is placed. We may accept payments through major credit card networks and other authorized payment service providers.
All payment transactions are processed through secure payment gateways. We do not store complete credit card details on our servers.
By providing payment information, you confirm that you are authorized to use the selected payment method.
Shipping and Delivery
Orders are processed and shipped within the timeframes specified in our Shipping Policy. Delivery times may vary depending on the destination and the shipping carrier.
While we work with reliable logistics partners, shipping timelines are estimates and may be affected by factors outside our control, such as customs processing, weather conditions, or carrier delays.
Risk of loss and ownership of purchased products generally pass to the customer once the order has been shipped.
Returns and Exchanges
Customers may request returns or exchanges in accordance with our Return Policy.
Returned items must generally be in their original condition and returned within the specified return period. Refunds will typically be issued to the original payment method once the returned items are received and inspected.
Shipping charges may not be refundable unless required by applicable law or if the item received is defective or incorrect.
Intellectual Property
All content available on the Site, including but not limited to text, graphics, logos, images, product descriptions, and website design, is the property of the website owner or its licensors and is protected by applicable intellectual property laws.
You may access and use the content of the Site for personal and non-commercial purposes only. You may not reproduce, distribute, modify, or otherwise exploit any content from the Site without prior written permission.
Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using the Site, you acknowledge that you have read and understood our Privacy Policy.
Limitation of Liability
To the extent permitted by applicable law, the Site and its services are provided on an “as available” and “as is” basis without warranties of any kind, either express or implied.
We do not guarantee that the Site will operate uninterrupted or free from errors. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of or inability to use the Site or services.
Nothing in these Terms shall limit liability where such limitation is not permitted by applicable law.
Third-Party Links
The Site may contain links to third-party websites or services. These websites are not controlled by us, and we are not responsible for their content, policies, or practices.
Accessing third-party websites is done at your own discretion and risk.
Changes to These Terms
We may update or modify these Terms from time to time to reflect changes in our services, operational practices, or legal requirements.
Any updates will be posted on this page. Continued use of the Site after such changes may constitute acceptance of the revised Terms.
Governing Law
These Terms and any disputes arising from the use of the Site shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.
Any disputes that cannot be resolved amicably may be submitted to the appropriate courts of Hong Kong, unless otherwise required by applicable consumer protection laws.